Thanks for your business supporting!In order to improve our service will offer you some practical suggestion and professional guidance as follows.Pls read our return policy carefully,any problem or unclear just feedback to us,our after-sale service will try best to solve for you.
1)When you get the goods,pls check the model,quantity,quality and our company stamp,pls test the screen before installation by the following steps.
2) We don’t take responsibility for these situations as follows:
B.Un-professional installation damage
C.LCD or touch screen broken or liquid leakage
D.Protective Film both on front digitizer and the black of lcd tore off or missed
E.Connector broken,parts lost
F.Flex cable broken,crease too much,or self-welded
G.Screen has line because of wrong testing
H.The label must be complete,if our label broken,then no warranty.
3)We can send you replacement for following situations:
A.No display,abnormal displays such as no light or have dark dots.
B.Insensitive touch screen,slightly folded flex result in abnormal display.
C.No image,no display abnormal.
4) The Unexpected situation during transportation:
During transportation,if goods are missed because of having been detained by custom in China,all loss occurred should be paid by us,if missing or detained of goods are happened in other country except china,all loss should be paid by buyers.
When you get the package,pls check all the package and products.Before your installation,pls check both appearance and function of the products.If the goods you received are defective or faulty,pls let us know immediately,send us picture or video to check and return back to us within 7 days.If it’s our responsibility we can send you replacement with the next new order together.If the parts have been installed directly without test firstly,we can’t send you replacement.