FAQS Location:Home > Pages Two > FAQs

contact us

1.Why choose Union-Tesco?

A. Professional engineers,QC team and sales team
B. Perfect after-sale service
C. Excellent quality, competitive factory price
D. Choose Union-Tesco because of your wisdom

2. What kind of Warranty & Returned Policies do you offer?

1). Guarantee 6 -12 Months

2). 100% high quality assurance

3). Any defective stuffs without human-damaged and installed could be returned back and have a exchange or refund

a. Please test the goods asap once you get your parcel,if you find the defectives, please keep and send it to us in one month,and we will send u replacement at next order

b. If the goods had been used and there scratches or broken on face,then no warranty.please be care of the flex ,the broken flex may cause lcd or touch not working

c. Please be clear of our label ,if the goods don’t come from us,then no warranty

4) Fully test one by one before the shipping

5) Best after-sale service, 99.9% satisfied

3. What service can you provide?

1)Our sales team will negotiate products details and latest industry information with you.

2) A professional team will be in charge of after-sales service, dealing with your complains and feedback.

3) All questions will be responsed in 24 hours.

4. What’s the delivery time and packing method?

Delivery time: Parcels will be shipped within 1-3 working days after confirming the payment

Package: 1) LCDs: Inner safety EPE surround, hard board box packaged outside

2) Other spare parts: Safety packed with bubble strips and foam box outside

5. What kind of payment methods do you have?

T / T (Bank Transfer , Wire Transfer)

Western Union
Money Gram
Paypal (For Sample Order)

6. How to ship the package?

Hong Kong Post Air Mail 10-45 working days

DHL 3-7 working days
UPS 3-7 working days

TNT 3-7 working days

Fedex 3-7 working days

EMS 5-20 working days

7.What products we supply?

Spare parts & Accessories for iPhone

Spare parts & Accessories for iPad,iPod

Spare parts & Accessories for Samsung

Spare parts & Accessories for Nokia

Spare parts & Accessories for Sony

Spare parts & Accessories for LG
Spare parts & Accessories for HTC

Spare parts & Accessories for Motorola
Spare parts & Accessories for Blackberry

Spare PARTS & Accessories for Huawei
Spare parts & Accessories for Asus

8.Other Tips:

- Dear buyers, - If you are not satisfied for any reason, please, give us the opportunity to resolve any problem. We understand the concerns and frustrations you might have, and will try our best to resolve the issues.